Equity customers to access Western Union via mobile devices

Equity has partnered with Western Union allowing customers to conveniently send and receive international money transfers straight from their devices.

The partnership enables Equity Mobile App and Equity Online banking suites to integrate Western Union services.

This is part of the bank’s efforts to enhance its digital banking offering.

Equity Bank Kenya Managing Director, Gerald Warui said the firm will invest more in partnerships and technology to improve services for its consumers.

“This integration with Western Union is aligned to our goal of making banking a lifestyle, giving customers convenience, freedom of choice and control as they carry out their transactions,” Mr Warui said.

The bank noted that it also focuses on mobile technologies, the internet and artificial intelligence to drive safety and online channel experience.

Regional Vice President of Africa at Western Union, Mohamed Touhami El Ouazzani said Western Union connects people by enabling them to send and receive money through one of the world’s most expansive, flexible and versatile financial networks.

“We are excited to expand our services with Equity so that customers can move money conveniently, reliably and at speed – providing them with that essential link across economies and geographies, to their loved ones,” Mr Ouazzani said.

Millions of customers can send and receive cross-border payments through the platform, quickly, conveniently and reliably, at any time of the day or night.

To enjoy Western Union services on their devices, Equity customers will need to log on to the new single sign-on online banking platform that enables customers to access digital banking services via platforms such as Equity Mobile App.

Diana Mutheu

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